Return & Exchanges
Last updated: April 2026
Our Return Policy
We want you to be happy with your beepart home purchase. Returns and exchanges are accepted on a case-by-case basis. Please contact us before sending anything back so we can find the best solution for you.
Non-Returnable Items
The following items are not eligible for return or exchange:
- Custom or personalized orders
- Digital downloads
- Items that have been installed or used
How to Start a Return
To request a return or exchange, please contact us with your order number and a brief description of the issue. We'll review your request and get back to you with next steps.
Refunds
If a return is approved, a refund will be issued to your original payment method once the item has been received and inspected. Shipping costs are non-refundable unless the return is due to our error.
Damaged or Incorrect Items
If your order arrives damaged or you received the wrong item, please contact us right away with a photo of the issue. We'll make it right as quickly as possible.
Questions?
We're always happy to help. Reach out through our contact page anytime.